Artificial intelligence at work in your business.
Consulting, AI agents and on-premise infrastructure for Italian small and mid-sized companies. First results in 2–4 weeks.
Customer service agent
PugliAI · sample run
128
requests handled today
94% resolved without human intervention
Human review on critical steps
Strategy session
45 minutes · free · no commitment
- Review of your key processes
- Priority AI opportunities
- Written report with ROI estimate
SMEs and partners we work with
PugliAI is an Italian AI consulting firm that helps small and mid-sized companies adopt artificial intelligence with fixed-price programmes, autonomous AI agents and products installed on the company’s own servers. Based in Latiano (Brindisi) and Bergamo, it serves the whole of Italy in Italian and English.
- What we do
- AI strategy consulting, autonomous AI agents, on-premise MCP hosting, ready-made automations and team training.
- Who it is for
- Italian SMEs with 10 to 500 employees and startups (through the PugliAI Accelerator).
- Pricing
- Programmes from €15,000 to over €100,000, quoted before the start. On-premise products from €290/month.
- Timing
- First results in 2–4 weeks with ready-made automations.
- Guarantee
- 150% ROI within 12 months, measured on KPIs agreed in writing: if we miss it, we keep working at no extra cost.
- Data
- On-premise option: data stays on the company’s servers. GDPR and EU AI Act compliance.
- Contact
- sales@pugliai.com — reply within 2 business hours, Mon–Fri 9:00–18:00 CET.
On-premise products
Four ready-made solutions, installed on your servers.
Every product runs inside your own infrastructure: data never leaves the company and costs are set upfront.
Autonomous AI agents
Not simple chatbots: agents that read data from your systems, plan and execute complete tasks across several tools, then report back to you.
- Execute end-to-end processes, not just answers
- Connect to your ERP, CRM and management software via MCP
- Human oversight on critical steps
Run · Overdue invoice reminders
- Read 42 overdue invoices from the ERP
- Reminder drafts prepared (42)
- 3 cases above €5,000 awaiting approval
Sample · Last update 09:41
Consulting programmes
A fixed-price programme, defined before we start.
Three formats for companies with 10 to 500 employees. KPIs agreed in writing, prices in euro, VAT excluded.
AI Accelerator
3 months€15,000 – €25,000
For companies starting from zero.
- Initial AI audit
- 2–3 ready-made automations
- Team training
- ROI dashboard
AI Transformation
6 months€50,000 – €70,000
To extend AI to more processes.
- 5–7 automations
- 2–3 custom solutions
- Training for up to 15 people
- Change management included
AI Partnership
12 monthsfrom €100,000
To make AI a lasting advantage.
- Dedicated team
- Custom AI models
- No limit on the number of automations
- Ongoing AI strategy
Contractual guarantee: if 150% ROI is not reached within 12 months, we keep working at no extra cost.
Compare programmes
On-premise
Your data stays in your company.
Every solution can run entirely on your servers: no data in third-party clouds, GDPR and AI Act compliance, full sovereignty over models and documents.
Results
What the companies we work with say.
With the AI Accelerator we automated menu digitisation and multilingual translations, cutting turnaround by 60%. In 6 months we increased our partner restaurants by 40%, with concrete, measurable data.
Pietro Ruffoni
CEO & Founder, MyCia
The AI Agents we implemented handle 70% of requests 24/7, improving customer satisfaction by 45%. The conversational AI platform cut response times by 80%, with measurable, documented results.
Michele Pomposo
Co-Founder & COO, Tiledesk
50+
SMEs supported since 2023
2–4
weeks to first results
2
offices: Latiano (BR) and Bergamo
2 h
to a first reply, Mon–Fri
About us
Gregor Marić, CEO & Founder
Former Senior Manager at KPMG Italy and Managing Director at INVOKE, author of «Oltre il divario digitale». He founded PugliAI in 2023 to bring AI to Italian SMEs with fixed-price projects and measurable results.
Frequently asked questions
How long does an AI project with PugliAI take?
Ready-made automations go live in 2–4 weeks. A full programme lasts from 3 months (AI Accelerator) to 12 months (AI Partnership), with team training in parallel and KPIs checked at every stage.
What technical requirements do we need to start?
No in-house technical skills. You need a stable connection, access to the systems you already use (ERP, CRM) and your team’s availability for training. For on-premise solutions we assess the available servers together.
How does the 150% ROI guarantee work?
Before the start we agree measurable KPIs (time saved, costs, errors, sales) and write them into the contract. If 150% ROI is not reached within 12 months, we keep working at no extra cost until the target is met.
How is company data protected?
On-premise solutions process everything on the company’s servers. In every case we apply GDPR and the EU AI Act, sign confidentiality agreements before each project and keep a log of agent activity.
Let’s talk about your business.
45 minutes with a PugliAI consultant: process review, priority opportunities and a written report with an ROI estimate. Free and without obligation.